Approval Trail: terms of service
Last updated 7 September 2026. These terms apply when you install or use the
Approval Trail app for monday.com.
Who you are agreeing with
Approval Trail is built and run by an independent developer, not a company. Contact is
globalmatchhub@gmail.com and that address is a real
person who answers. Where these terms say "we", that is who it means.
What the app does
It records approval decisions on monday.com items. Each decision is appended to a record that
is never edited in place, and each entry is hashed together with the one before it, so a change
to the stored record can be detected afterwards. It shows that record on an item, on a board, and
across an account, and it exports it as a file you can check yourself.
What you need
A monday.com account, and the app installed on it by someone who may install apps. The app
follows monday's own board permissions and does not widen them. If you cannot open a board in
monday, you cannot see its approvals here.
Your records are yours
- You own the approval records this app keeps for your account.
- Any single item's record can be exported as a file on every plan, including the free one,
with the hashes needed to check it without this app. That does not change if you stop paying
or if the app changes.
- The privacy page says exactly what is stored, where, and for
how long. It is part of these terms.
What we do not promise
This section matters more than the rest, so it is written plainly rather than in
the usual language. An app about evidence should be exact about what its evidence is worth.
- The hash chain shows whether the record stored by this app has been altered. That is
all it shows. It is not proof that what someone typed was true, that the right person was
asked, or that your process was followed.
- It is not a guarantee of legal admissibility. Whether a record counts as evidence in
a dispute, an audit, or a court is decided by the people running that process and by the law
that applies to you, not by this app.
- Using it does not make you compliant with anything. Not SOX, not ISO, not any other
standard or regulation. It can be part of how you show what happened. It cannot do the
complying for you.
- It is not legal, financial or compliance advice.
- We do not promise it is always available. It runs on monday's hosting and depends on
monday's platform. Both can be interrupted, and so can this app.
- The app is provided as it is. To the extent the law allows, there are no warranties beyond
what is written here.
What you agree not to do
- Try to reach approval records belonging to accounts, boards or people you are not entitled
to see, or to get around the permission checks.
- Attack, overload or interfere with the service, or use it to attack anything else.
- Record decisions in someone else's name. The app signs every decision with the account of
the person who made it, and you agree not to try to defeat that.
- Resell the app or present it as your own product.
Support
Email globalmatchhub@gmail.com. We answer any
question or request within two business days. See the support page
for how to set the app up and the answers to common questions.
Price and payment
- Where the app is paid, monday.com handles the billing. They take the payment, the
tax, the refunds and the renewals under their own terms, and your payment relationship is
with them. We never see your card.
- Recording approvals, the item view, the board view and a single item's export are free, and
stay free. If a price is ever introduced for something that is free today, it will apply to
new features, not to those.
- Cancelling a paid plan is done through monday, and leaves your records in place: what you
lose is the account-wide view and the bulk export, not the history.
Messages we may send you
If you install the app, we may email the address monday gives us about the app itself: a
serious defect, a change that affects your records, a security issue, or the end of the service.
We will not sell that address, pass it to anyone else, or send marketing to it. You can ask us to
stop at any time, except for messages about a security issue or the end of the service, which we
will send anyway because not sending them would be worse.
Changes
The app will change: features get added, and sometimes removed. If a change removes something
you were relying on, or changes what happens to your records, we will say so in the app and by
email before it happens. If we change these terms, the updated date at the top changes, and a
change that materially affects you will be announced the same way.
Ending it
- You can uninstall at any time from monday. That is the whole process.
- When you do, the access token is deleted immediately and your records are deleted
30 days later. Reinstalling inside those 30 days cancels the deletion, because an
uninstall is often a mistake and an approval record cannot be rebuilt.
- An account admin can erase everything at once instead of waiting, from the account
dashboard widget or by asking us.
- We may suspend or end access for an account that is attacking the service or using it in a
way that endangers other people's records. We will say why, and we will give you your records
first unless doing so would itself be the problem.
Liability
To the extent the law allows, we are not liable for indirect or consequential loss, for lost
profits or business, or for a decision someone made because of what this app showed them. Where
liability cannot be excluded, it is limited to what you paid for the app in the twelve months
before the claim, which for a free plan is nothing. Nothing here limits liability for anything
that cannot be limited by law, including our own fraud.
Which law
These terms are governed by the law of the Republic of Korea, and disputes go to the courts of
the Republic of Korea. If you are a consumer somewhere with rules that give you a different court
or different rights, those rules still apply to you and these terms do not take them away.
The rest
- If part of these terms turns out to be unenforceable, the rest still stands.
- Not enforcing something once does not mean giving it up.
- These terms, with the privacy page, are the whole agreement about the app between you and
us. Your agreement with monday.com is separate and is not changed by anything here.
Questions about any of this:
globalmatchhub@gmail.com.
The address again, written out in case your reader hides links:
globalmatchhub@gmail.com